ASC Member Advantage Partner: OAS CAHPS


Axxess is a major healthcare technology company, providing a complete suite of innovative, cloud-based software and services, empowering healthcare providers with solutions to make lives better.

AxxessCAHPS improves patient engagement, provides deeper business insights to increase revenue and drives sustained improvements and growth. The Outpatient and Ambulatory Surgery (OAS) Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey measures patients' experiences with a surgery or procedure from Medicare-certified hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs). 




Why Choose AxxessCAHPS:

  • Priced for Value
    Our flat, monthly pricing is transparent, aids with budgeting and provides optimal value for services received.
  • Grow Revenue
    Utilize a standardized instrument to engage patients by understanding perceptions of your organization and opportunities for improvement.
  • User-Friendly Design
    Simple, intuitive interface for managing and monitoring the survey process with robust dashboards and reports.
  • Real-Time Data Collection
    Access real-time survey results via your secure portal and view data in all collection modes to improve outcomes.
  • Improve Response Rates
    Our friendly success coaches and evidenced-based toolkit help maximize response rates.
  • Bilingual, Native Spanish Speakers
    Maximize survey responses utilizing native Spanish speakers to connect with patients and gain deep insights.
  • Cloud-Based Access Anywhere
    Easily access data via the secure portal, eliminating the need for downloading, tracking and filing reports.
  • Best-Practice Resources
    Relevant, embedded education resources enhance training and educate staff on performance measures and standards.
  • Benchmarking
    Integrated analytics and benchmark data on peers and competitors and referral sources to measure success.
  • Dedicated Success Coach
    Leverage your AxxessCAHPS dedicated success coach to help your agency maximize survey results.



OAS CHAPS Survey Overview
OAS CAHPS Survey Improvement Strategies




Axxess Patient Engagement Team |
P 214-575-7711
[email protected] |