About the Contributors

Sandra Jones, LHRM, CHFP-Managed Care, DABQAURP, MBA

Ambulatory Strategies Inc.
13981 Paradise Lane
Dade City, Florida 33525
352/567‑1202 Voice
352/567-5602 Fax
e-mail: [email protected]

      Sandra Jones is a founding partner of Ambulatory Strategies Inc., a consulting firm specializing in ambulatory surgical facility development, licensure, certification, accreditation, regulatory compliance, and financial performance.   She is also President of Paradise Management Resources, Inc., a firm concentrating in risk management services for ambulatory surgery centers.  Ms. Jones has over 28 years experience in all facets of the healthcare industry:  acute care, ambulatory care, home care, and managed care. Recent projects include the building and opening of ambulatory surgery centers, establishment and maintenance of risk management programs,  regulatory compliance audits, accreditation, Medicare Certification , and licensure of surgery centers, integration of home care providers, negotiation of managed care contracts and development of managed care contracting programs, managed care operational assessments, managed care organization mergers and financial performance evaluations.  Ms. Jones is Past President of the Florida Association of Managed Care Professionals, a Healthcare Financial Management Association Certified Financial Healthcare Professional in Managed Care, a diplomate of the American Board of Quality Assurance and Utilization Review Physicians and a Florida licensed healthcare risk manager.



Founded in 1991, Paradise Management Resources is a highly experienced consulting firm committed to excellence in healthcare management.  The consulting firm of  Ambulatory Strategies Inc. was organized in 1998 to provide development, licensure, Medicare certification, accreditation, regulatory compliance, and managed care contracting services to ambulatory care organizations nationwide.

Consulting projects successfully completed include:

·        Ambulatory surgical left development, licensure, certification, and accreditation;

·        Regulatory compliance audits;

·        Risk management program development and on-going risk management services;

·        Provider direct contracting and managed care strategies;

·        Utilization management development and integration with managed care contracting;

·        Integration of senior and acute care case management for capitation agreements;

·        Financial and patient accounting policies and procedures and computer system selection;

·        Patient accounting management development;

·        Physician and staff educational programs for regulatory compliance and managed care; and

·        Teaching hospital and medical school faculty primary care clinics development.

Ambulatory Strategies and Paradise Management Resources have only senior level consultants working with clients.  Each consultant has over 25 years of healthcare experience in provider services, managed care, home health care, ambulatory surgical lefts, hospitals, elder care and information technology.


J. Kathleen (Kitty) Gaw, RN, LHRM

JKG Consulting Services
P. O. Box 9222
Glenwood, FL 32722
(904)740-8330 fax

J. Kathleen (Kitty) Gaw, RN, LHRM, serves as owner of JKG Consulting Services, a consulting firm specializing in ambulatory care accreditation.  Ms. Gaw has over 20 years experience in healthcare related areas, including hands‑on and administrative, office, hospital and outpatient areas.  Other qualifications include:

  • Licensed healthcare risk manager in State of Florida;
  • Hands‑on experience encompasses the full spectrum of ownership, management and patient care issues;
  •   Experience in ambulatory facility planning and design;
  • Organization of materiel management, including inventory controls;
  • Professional relationship with regulatory agencies and extensive knowledge of licensure and JCAHO accreditation process;
  • Experience with preparation of facilities for compliance with accreditation and licensure;
  • Experience in the development and implementation of programs and documentation for quality management;
  • Experience in banking, finance and accounting; and
  • Establishing and organizing staffing patterns, job descriptions and organizational structure.


Lynda Kelly, CT(ASCP), MBA

Pathologists Reference Laboratory of Southwest Florida
402 South Boulevard
Tampa, Florida 33606
Phone: 800/367‑1126
Fax:      813/251‑1136

Lynda Kelly, CT(ASCP), MBA is the Administrative Director of Pathologists Reference Laboratory of Southwest Florida, Inc. (PRL).  Ms. Kelly and PRL have had extensive experience in establishing services at ambulatory surgery lefts throughout the state of Florida.  PRL provides frozen section services in ambulatory surgical lefts including: set‑up and maintenance of PRL‑owned cryostat and microstat; training of facility personnel in safety issues; providing policies and procedures and specialty assistance for HRS licensure of the lab site within a surgery left.  PRL was established in 1984 and performs anatomic pathology services exclusively.  There are 15 board certified pathologists on staff, many of whom have specialty boards as well.

Orlando Lopez‑Isa, A.I.A.

Gresham, Smith, and Partners
712 S. Oregon
Tampa, FL 33060

Orlando Lopez‑Isa, A.I.A. is a Principal at Gresham, Smith, and Partners. with over 15 years experience in various aspects of project management which has focused primarily on healthcare facilities and commercial work.  He currently serves as Principal of the Healthcare Group for the Tampa office of Gresham, Smith, and Partners, providing total commitment to the firm’s healthcare clients.

Mr. Lopez‑Isa’s experience includes small, single‑user facilities through large‑complex, multi‑use projects.  His healthcare clients include both profit and not‑for‑profit facilities.  His involvement has included the development of new medical facilities as well as renovations/additions to existing facilities.

Pam Aldrich

Medicare Part B of Florida
P.O. Box 2078
Jacksonville, Florida 32231

Pam Aldrich is a Senior Provider Representative with Blue Cross and Blue Shield Part B of Florida.  She has conducted in‑house training and educational seminars for providers across the state of Florida.  Pam serves as a liaison between providers and federal agencies including the Health Care Financing Administration, providing interpretation of policies and support to providers.

Mark Curran

Browning‑Ferris Industries of Florida, Inc.
1099 Miller Drive
Altamonte Springs, Florida 32701
Phone: 407/831‑1539
Fax: 407/831‑3054

Mark Curran is the medical sales specialist for medical waste services in hospitals and ambulatory surgical lefts throughout Florida.  Browning‑Ferris Industries’ Medical Waste Division was established in 1987 and currently serves medical institutions across the United States.  Browning‑Ferris is the largest medical waste processor in the world with an established record for provide safe and efficient disposal of all forms of industrial waste.

Jay Ziskind, Esquire

Ziskind and Arvin, P.A.
444 Brickell Ave., Suite 905
Miami, FL 33131

Prior to commencing the practice of law, J.A. Ziskind was Chief Executive Officer of Cedars Medical left, a 700-bed regional teaching hospital in Miami, Florida.  In addition to his law degree, Mr. Ziskind has an MBA and a doctorate in Public Administration and Management.  He has broad experience in representing health care clients, regularly representing clients on mergers and acquisitions, joint venture projects, group practices, physician hospital organizations, development and operation of outpatient entities, including surgical lefts and infusion lefts, medical staff issues and Medicare recapture and reimbursement.

Mr. Ziskind is a member of and serves on the boards of local, regional and national health care associations.  He has written numerous articles and often lectures on the health care industry.    He has been named in the 1993-1994 edition of Best Lawyers In America and is Board Certified in Health Care Law.